We want you to be able to thoroughly evaluate Teknic products in your application so you can be confident that they meet all your needs. So we've extended our return period and made the return conditions very liberal. That said, there is a maximum limit on the return quantity:

Teknic will give you a full refund (excluding shipping) on up to nine ClearPath motors or Fast-ship Hudson motors (3-day lead motors) as long as they are returned within 90 days of the invoice date. It is okay for the units to have reasonable wear and tear from using them, but they must be returned in their original packaging (or comparably protective packaging) and still be fully functional (i.e., they must still meet their specifications) with no modifications. Up to nine each of any accessory, power supply, or controller part number may also be returned under the same conditions.

Build-to-Order motors are Non-Cancelable/Non-Returnable (NC/NR) and therefore can't be returned for a refund.

All ClearPath and Fast-ship Hudson motors, regardless of part number, are summed together to determine the quantity being returned. Accessories, power supplies, and controllers are summed together on the basis of unique part numbers (so, for example, you could return nine power cables and nine IPC-5 power supplies).

Once your return is received and inspected (usually within 72 hours of receipt), we will process your refund and credit your original method of payment within seven days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.