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All of the items from our eCommerce store (ClearPath/ClearPath Accessories, Hudson servo motors, Power Supplies, ClearCore, ClearLink, etc.) can be shipped to a number of selected countries outside of the United States. To see if we currently ship to your country, check the drop-down menu in the “Calculate Shipping Cost” box in the shopping cart or the Country drop-down menus on the Checkout page. Products shipped internationally may take up to two more days to ship due to extra processing time, but we will do our best to ship small quantities within three days for appropriate models.

For more information about Teknic's international shipping policies and capabilities, please see the International Shipping FAQs page. Additionally, you can fill out our contact form or call us at +1 585 784 7454 for information about our OEM-direct sales channel and other options that may be available to you.

IMPORTANT: Additional charges not included in Teknic's shipping charges
Teknic's international shipping charges include express air transportation, brokerage fees, and clearance entry fees, but your destination country may charge you import duties (tariffs) and/or taxes and other fees for the products you import from Teknic. These charges are not included and must be paid by you upon receipt of your shipment.

Unfortunately, we cannot calculate what your additional charges may be because customs and taxation policies vary widely from country to country. As a general guideline, the European Union duty rate for ClearPath motors is 2.7%; the global average import duty rate is about 4%; rates of 8-12% are not uncommon; and a few countries are higher. For exact details, please contact your destination's customs office or visit their official website.

The tariff codes for the products available on our website can be found here: USMCA Product Information.pdf

Where to Enter a VAT (Value Added Tax) Registration Number:
During checkout, you can add "VAT:" followed by your VAT Number on the second address line. If you already have a second line in your address, you can put the VAT Number in the same line after a "/" symbol.

For example:

• • If you are located in the United Kingdom, you might write: "VAT:GBGD999"
• • If you have a second address line, you might write: "Suite #9 / VAT:GBGD999"

We want you to be able to thoroughly evaluate Teknic products in your application so you can be confident that they meet all your needs. So we've extended our return period and made the return conditions very liberal. That said, there is a maximum limit on the return quantity:

Teknic will give you a full refund (excluding shipping) on up to nine ClearPath motors or Fast-ship Hudson motors (3-day lead motors) as long as they are returned within 90 days of the invoice date. It is okay for the units to have reasonable wear and tear from using them, but they must be returned in their original packaging (or comparably protective packaging) and still be fully functional (i.e., they must still meet their specifications) with no modifications. Under the same conditions, you may return up to nine total Gearboxes, up to nine total Brakes, and up to nine units per accessory, power supply, or controller part number.

Built-to-Order Hudson Motors are Non-Cancelable/Non-Returnable (NC/NR) and therefore can't be returned for a refund.

Return quantities are calculated by summing all ClearPath and Fast-ship Hudson motors together (regardless of part number), all Gearboxes together, and all Brakes together (e.g., a customer can return up to a total of nine motors, nine gearboxes, and nine brakes). Accessories, power supplies, and controllers are counted per unique part number (e.g., a customer can return nine power cables and nine IPC-5 power supplies).

All ClearPath and Fast-ship Hudson motors, regardless of part number, are summed together to determine the quantity being returned. All Gearboxes, regardless of part number, are summed together to determine the quantity being returned. All Brakes, regardless of part number, are summed together to determine the quantity being returned. Accessories, power supplies, and controllers are summed together on the basis of unique part numbers (so, for example, you could return nine power cables and nine IPC-5 power supplies).

Input Frame Size Info

The gearbox input frame size refers to the standardized mounting dimensions on the input side of a gearbox or the side where the motor attaches.

Output Frame Size Info

The gearbox output frame defines the mounting interface on the gearbox output side or the side that interfaces with the mechanics.

Output Flange Info

Round output flanges come with threaded mounting holes for front mounting. Square output flanges have four, non-threaded mounting holes in each corner.

Ratio / Stage Info

The gearbox ratio is the torque multiplier/speed reduction number. The gearbox stage refers to the number of gear “stages,” or ultimately how long the gearbox is.

Gearbox Angle Info

Choose from an in-line or right-angle gearbox for your application.

Input Shaft Diameter Info

The gearbox input shaft diameter or input bore specifies the expected motor shaft diameter. There are several options available, please ensure you know the exact motor shaft diameter you intend to use.